Support

First, check your spam/promotions folder for an email from chris@ngunza.com. If you opted in to texts, your reminder link also comes by SMS before the training starts.

Still nothing? Email support@ngunza.com with the name and email you registered with and we'll resend your link. You can also re-register free at ngunza.com/register — it takes 30 seconds.

Your Starter Pack (workbook, sourcing templates, funding calculator, and ROI calculator) is delivered by email from chris@ngunza.com within a few minutes of purchase. Check spam and promotions first.

If it's been more than 15 minutes, email support@ngunza.com with the email you used at checkout and we'll resend the full bundle right away.

Our full refund policy is here: ngunza.com/refund-policy.

To start a refund request, email support@ngunza.com with the name and email on your order and what you purchased. We handle refund requests directly — no need to dispute with your bank, we'll sort it out faster.

Charges from us appear under Kubisa LLC or The Scaling Society. If you see a charge you don't recognize or have a billing question, email support@ngunza.com with the date and amount and we'll look it up immediately.

Reply STOP to any text from us and you'll be unsubscribed instantly, with a confirmation message. Reply HELP to any text for assistance.

Opting out of texts never affects your program access or purchases. Details are in our Privacy Policy.

Every email we send has an unsubscribe link at the bottom — one click and you're out. If you'd rather we handle it, email support@ngunza.com and we'll remove you manually.

Members get priority support. Email support@ngunza.com from the email on your account, or post in the community — that's usually the fastest way to get an answer from the team and other sellers.

Start with the free training at ngunza.com/register — it walks through exactly how the program works. Ready to talk to the team? Book a call at ngunza.com/apply.